Introduction to our LAB (Electronic Business and Collaborative Commerce)

First of all, welcome everybody to join the IEM department of NCTU. I am Prof. Chih-Hsuan (Jason) Wang. It’s my great pleasure to introduce our LAB: Electronic Business and Collaborative Commerce (EBCC).

  1. About our LAB: In brief, EBCC covers many interesting topics, such as supply chain management (SCM), customer relationship (CRM), business performance management (BPM), product design and service design, project and risk management. In simple words, it spans from the operational ERP (enterprise resource planning) to the decision-support war room.
  1. Prerequisite courses: students need to learn production & operation management, statistics, and database management prior to joining our LAB.
  1. About the IEM courses: the courses offered by the IEM department can be simply classified into the             following categories:
  • Statistics: multivariate analysis, design of experiments, time series, stochastic process, system simulation,
  • Operation Research: scheduling, queuing theory, computational complexity, combinatorial optimization, mathematical programming,
  • Computing Science: data mining, business intelligence, artificial neural network, fuzzy theory, meta-heuristics,
  • Domain knowledge: supply chain management, product design and development, total quality management, manufacturing management (theory of constraint), semiconductor manufacturing management, human-machine interface.
  1. Computer software and other issues: in order to cultivate the cross-disciplinary capabilities, our students need to be good at using some of the following packages, such as Python, MATLAB, R, SPSS, SQL. In particular, they are strongly recommended to have background knowledge in database and statistical data analysis. Our lab is closely related to statistics and computing fields and hence graduate students need to take their courses within the specific topics. Rather than developing theoretical mathematical models or computing algorithms, on the contrary, we encourage students to apply systematic methodologies to solve industrial problems.